139sol Privacy Policy
This policy openly explains how we collect, store, and protect your personal data.
Introduction and Purpose
Last updated: 30 October 2026
139sol is a trusted platform serving gaming enthusiasts in Myanmar. We take the personal data you provide when using our services seriously. This Privacy Policy ("Policy") clearly explains what data we collect, how we use it, who we share it with, and what rights you have.
By accessing this site or creating an account, you are considered to have agreed to the terms of this Policy. If you do not agree with this Policy, we ask that you stop using our services.
1. Types of Data We Collect
1.1 Information You Provide Directly
This includes information you personally provide during account registration and while using our services.
- Your name, date of birth, and chosen username
- Contact details — email address, phone number
- Financial information — KBZPay, Wave Money, or AYA Pay account numbers or bank account details for deposits and withdrawals
- Messages and communication records sent to our support team
- A copy of your National ID or identity verification document when required for protection purposes (for KYC checks)
1.2 Automatically Collected Information
When you access and use our site, certain technical information is automatically recorded.
- IP address and computer / mobile device type
- Browser type and version
- Site access logs — which pages were visited, and the times of entry and exit
- Gaming records — games played, amounts wagered, and bonuses claimed
- Data collected via cookies and web beacons (see Section 6 for details)
2. Purposes for Using Data
We use the personal data we receive only for the following purposes.
- Account Creation and Management — Opening, verifying and securing your account
- Financial Transactions — Processing deposits, withdrawals and bonus payouts correctly
- Customer Service — Responding to enquiries via Live Chat and email
- Security Checks — Protecting against suspicious activity, fraud and financial crimes
- Service Improvement — Enhancing the player experience on the site
- Legal Compliance — Operating in accordance with applicable laws and anti-money laundering (AML) procedures
3. Data Sharing and Third Parties
We do not sell your personal data to any external buyers or advertising companies. However, we may share it in the following circumstances.
- Payment Partners — KBZPay, Wave Money, AYA Pay and bank transfer providers receive only the data needed to process transactions
- Technical Service Providers — Companies contracted by us for site hosting, data storage and cybersecurity
- Legal Obligations — When required by court order, requests from legal authorities or fraud investigations
- Business Transfer — If 139sol's assets are sold or merged, personal data may be included and will continue to be protected under this policy
We ensure that all third-party partners are companies that meet the data protection agreements we have set.
4. Data Retention and Deletion
How long we keep your data varies depending on the type of data and its purpose.
- Account Data — Retained for as long as the account is active and for five years after it is closed
- Financial Records — Retained for the period required by legal and financial regulations
- Communication Records — Retained for a reasonable period after support interactions and complaints are resolved
- Cookie Data — Ends when the cookie expires or when you delete it
When there is no longer a valid reason to retain data, it will be securely deleted or converted into an anonymised form.
5. Your Rights
You have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected].
- Right to Access — You can request to view the data we hold about you
- Right to Rectification — You can request correction of inaccurate personal data
- Right to Erasure — You can request deletion of data that we are not legally required to retain
- Right to Restriction — You can request that certain data processing be restricted
- Right to Object — You can object to data processing on reasonable grounds
- Right to Access — You can receive your personal data in a readable format
We will handle requests promptly and will clearly explain if there are any legal limitations that prevent us from fulfilling them.
6. Cookies and Tracking Technology
What are Cookies?
Cookies are small files stored on your device by your browser. They allow the site to remember your activity and help deliver a better service.
Types of Cookies We Use
- Essential cookies — Required to maintain login sessions and process transaction requests
- Functional cookies — To save your language and preference settings
- Analytics cookies — To understand how many people visit the site and to improve its performance
You can disable cookies through your browser settings. Please note that doing so may affect some functions of the site.
7. Age Restrictions and Child Protection
139sol services are for players aged 21 and above only. We will not allow anyone under 21 to participate in any monetary games. If we find that a minor has accessed the site, that account will be closed immediately and the relevant data will be deleted.
If you notice that your child is accessing 139sol, please contact us immediately at [email protected].
8. Data Security Measures
To keep your data secure, we apply both technical and human safeguards.
- SSL Encryption — All data transfers between the site and your server are protected with HTTPS / SSL
- Access Control — Staff can only access data relevant to their designated role and cannot retrieve information beyond that
- Regular Audits — Security measures are reviewed and updated on a regular basis to maintain cybersecurity
- Two-Factor Authentication — We encourage the use of an additional verification step to strengthen account login security
- Data Separation — Financial data and personal data are stored separately
Despite these measures, we cannot guarantee that data transfers over the internet are 100% secure. We commit to protecting your data to the best of our ability.
9. Policy Changes
This Privacy Policy may be updated from time to time in line with service improvements, legal changes, or business requirements. If there are significant changes, they will be clearly announced on the site, and if the revision is a major change to the policy, you will be notified at your contact address.
Continued use of the site after a revised policy has been announced will be taken as acceptance of the revised policy. If you do not wish to accept it, you may stop using the site and request account closure at [email protected].
10. Contact and Complaints
If you have any questions, data requests, or complaints regarding this Privacy Policy, you can contact the 139sol customer service team.
- Live Chat — Available 24/7 in Myanmar language for direct contact
- Email — [email protected]
Requests will be handled as quickly as possible. Once an initial response regarding data has been received, we will follow up when further action is required.